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FAQs

Are your household cleaning chemicals safe to use?

Yes, the safety of our customers is our top priority. Our household cleaning chemicals are manufactured using high-quality ingredients and undergo rigorous testing to ensure safety and effectiveness. However, it is important to always follow the usage instructions and safety precautions provided on the product labels

Do you offer free shipping?

Yes, we offer free shipping on all orders over ₹499

How long will it take to receive my order?

Orders are typically processed and shipped within 2 business days. Delivery times may vary depending on your location and shipping method selected at checkout. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

What payment methods do you accept?

We accept payment via credit/debit card (Visa, Mastercard, American Express), UPI, Net banking, Wallets and Cash On Delivery(COD). All transactions are processed securely using industry-standard encryption technology to protect your personal information

Can I cancel or modify my order after it has been placed?

Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase

Do you accept returns?

Due to hygiene reasons, we do not accept returns for household cleaning chemicals unless the product is received in a damaged condition. Please refer to our Returns & Refund Policy for more information

How can I contact customer support?

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can contact us via email at care@quikee.in or by phone at +91 99217 00210. Our office hours are 10am to 5pm (Mon to Sat)

Are your products eco-friendly and cruelty-free?

We are committed to sustainability and animal welfare. Many of our products are eco-friendly and cruelty-free. Look for specific product labels and descriptions for more information on eco-friendly and cruelty-free certifications

Do you offer bulk or wholesale discounts?

Yes, we offer bulk and wholesale discounts for larger orders. Please contact us directly at care@quikee.in for more information on bulk pricing and wholesale opportunities

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery of your order on the carrier’s website

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